Privacy

Privacy policy

The person responsible for data processing is:
Uwe Joormann
Birch avenue 101a
46395 Bocholt
Germany

contact@tapeshop.eu

Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about how we handle your data.

1. ACCESS DATA AND HOSTING

You can visit our website without giving any personal information. Each time a website is called up, the web server automatically only saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in a correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. All access data will be deleted no later than seven days after the end of your visit to the website.

 HOSTING

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data that are collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

2. DATA PROCESSING FOR CONTRACT PROCESSING, CONTACTING AND OPENING A CUSTOMER ACCOUNT

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without them. Which data is collected can be seen from the respective input forms. We use the data you have provided to process contracts and to process your inquiries in accordance with Art. 6 Paragraph 1 Sentence 1 lit.
If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Paragraph 1 Clause 1 lit. c GDPR, unless you expressly request further use You have consented to your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided in the customer account.

3. DATA PROCESSING FOR THE PURPOSE OF SHIPPING PROCESSING

In order to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION

If you have given us your express consent to this during or after your order, we will forward your e-mail address and telephone number to the selected shipping service provider on the basis of this in accordance with Art. 6 Para. 1 S. 1 lit. Delivery can contact you for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

Hermes Germany GmbH
Essener Straße 89
D-22419 Hamburg
Germany

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany

4. DATA PROCESSING FOR PAYMENT PROCESSING

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. B. on your own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES

If necessary, we give our service providers further data, which they use together with the data necessary for the processing of the payment as our contract processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of contested payments, accounting support). According to Art. 6 Para. 1 S. 1 lit.f GDPR, this serves to safeguard our predominantly legitimate interests in protecting against fraud and in efficient payment management.

5. E-MAIL ADVERTISING

6. COOKIES AND OTHER TECHNOLOGIES

6.1 GENERAL INFORMATION

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of the visit, device and browser information and information about your use of our website (e.g. information about the content of the shopping cart). In the context of a weighing of interests, this serves predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration. We may also use technologies that are not individually listed in this data protection declaration. You can find more information about these technologies, including the respective legal basis for data processing, on the Usercentrics platform. You can do this by clicking the fingerprint button in the lower right or left corner of the page.

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari ™ [https: //support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome ™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox ™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera ™ [https://help.opera.com/de/latest/web-preferences/ #cookies]

If you have consented to the use of the technologies in accordance with Art. 6 Paragraph 1 Sentence 1 lit. Alternatively, you can click the fingerprint button in the lower right or left corner of the page. If you do not accept cookies, the functionality of our website may be restricted.

6.2 USE OF USERCENTRICS CONSENT MANAGEMENT PLATFORM TO ADMINISTRATE CONSENT

We use the Usercentrics Consent Management Platform [https://usercentrics.com/de/] (“Usercentrics”) on our website to inform you about the cookies and other technologies that we use on our website, as well as yours to obtain, manage and document any legally required consent to the processing of your personal data using these technologies. This is necessary in accordance with Art. 6 Paragraph 1 Clause 1 lit. c GDPR in order to fulfill our legal obligation in accordance with Art. 7 Paragraph 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offer from Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server saves a so-called server log file, which also contains your anonymised IP address, the date and time of your visit, device and browser information and information on your consent behavior. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and beyond which we will inform you in this declaration.

7. SOCIAL MEDIA

7.1 SOCIAL PLUGINS FROM FACEBOOK, INSTAGRAM

Social buttons are used by social networks on our website. These are only integrated into the page as HTML links, so that when you visit our website, no connection is established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser.There you can, for example, press the Like or Share button.

7.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM

Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, your data will be automatically collected for market research and advertising purposes on the social media mentioned above when you visit our online presence and stored, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy can be found in the data protection information of the provider linked below. If you still need help in this regard, you can contact us.

Facebook [https://www.facebook.com/about/privacy/] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information about yours automatically collected by Facebook Ireland Use of our online presence on Facebook is usually transferred to a server operated by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Instagram [https://help.instagram.com/519522125107875] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online -Presence on Instagram is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

8. CONTACT POSSIBILITIES AND YOUR RIGHTS

As a data subject, you have the following rights:

 * In accordance with Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
 * In accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
 * According to Art. 17 GDPR the right to request the deletion of your personal data stored by us, unless further processing * to exercise the right to freedom of expression and information;
    * to fulfill a legal obligation;
    * for reasons of public interest or
    * is necessary for the establishment, exercise or defense of legal claims;
   
   
 * In accordance with Art. 18 GDPR, you have the right to request that the processing of your personal data be restricted if * you dispute the correctness of the data;
    * the processing is unlawful, but you refuse to delete it;
    * we no longer need the data, but you need them to assert, exercise or defend legal claims or
    * You have lodged an objection to the processing in accordance with Art. 21 GDPR;
   
   
 * In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another person responsible;
 * According to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.